Reference

Privacy Policy – How We Handle Your Account

When you open an account with shiba slot, your personal information is kept secure and handled transparently.

Data encryption on all transfersAccount verification through secure stepsNo data sharing with third parties without your consent
shiba slot Privacy Policy – How We Handle Your Account
PRIVACY QUESTIONS

Get in Touch About Your Data

Team online

Live Chat Support

Reach our support team in the account menu. Available during lobby hours to answer privacy requests, data access questions, and account security concerns. Respond time under 3 minutes during peak hours.

Email Privacy Team

Send data access requests or privacy complaints to our dedicated inbox. We respond within 48 hours with confirmation of receipt and next steps. Useful for formal requests that need documentation.

Account Settings Panel

Log in to your account, go to Settings > Privacy & Data to download your information, update contact details, or manage cookie preferences. Changes take effect immediately on your next login.

HOW WE PROTECT YOU

Account Security and Data Practices

Encryption Standard

All data in transit — logins, deposit details, withdrawal requests — travels over SSL encryption. Your DANA, OVO, GoPay and QRIS transactions are isolated in our payment gateway, never exposed to our main systems. This keeps your banking details separate and safe.

Two-Factor Authentication

Enable 2FA in your account settings to add a second verification step on login. You'll receive a code via email or SMS before access is granted. We recommend this for all players, especially those depositing regularly.

Cookie and Tracking Policy

We use essential cookies to keep you logged in and functional cookies to remember your game preferences. Analytics cookies help us see which tables and slots work best for our community in Indonesia. You can disable non-essential cookies in Settings without losing account access.

Data Retention

Account data is kept for as long as your account is active, plus 12 months after closure where local law permits. Older transaction records may be archived but remain accessible if you submit a formal request through support.

Third-Party Sharing

We do not sell your data. We share information only with payment processors (DANA, OVO, GoPay, QRIS operators) to complete transactions and with regulators if legally required. You control whether marketing emails are sent.

Your Rights

You can request access to all your data, ask us to correct errors, or request deletion where local law permits. Contact our support team with a formal privacy request and we'll respond within the timeframe set by your local jurisdiction.

Your Privacy Questions Answered

Yes. Log in, go to Settings > Privacy & Data, and select Download My Information. You'll receive a file with account details, game history, and transaction records. Downloads are processed within 24 hours and sent to your registered email address.

Payment information used for DANA, OVO, GoPay or QRIS transfers is never fully stored. Our payment gateway holds tokenized references only, and deletion happens automatically after your account is closed plus a compliance period that depends on local law.

No. We do not sell or share your personal information with competing platforms or third-party marketers. Information is shared only with payment processors to complete your deposits and withdrawals, and with regulators when legally required.

Closing your account marks it inactive. Your data is retained for a compliance period that depends on local law, then archived. If you request deletion, we remove personal data where permitted, though transaction records may be kept for regulatory purposes.

Every email has an unsubscribe link at the bottom. You can also go to Settings > Communications and toggle off promotional emails. We'll stop marketing messages within 48 hours; you'll still receive transactional emails about withdrawals and security alerts.

Yes. The shiba slot app uses the same encryption as the web version. Your login, deposits through DANA, OVO, GoPay and QRIS, and all game sessions are encrypted end-to-end. Enable 2FA in Settings for extra protection on any device.

Contact our support team immediately via live chat or email. We'll verify your identity, audit your account activity, and reset your password. If unauthorised transactions are found, we'll investigate and process refunds where applicable under our terms.